General FAQs
It usually takes about 2-3 days between the time you give and when it appears in HBC’s account.
Yes, absolutely. All sensitive financial information is stored with bank level security. All information is secured with 256 AES encryption and stored by our banking partner to Level 1 PCI compliance standards. Additionally, all transmissions to our banking partner and on our site are via an encrypted HTTPS connection.
Anytime your card is charged you will receive both an email and a text message confirmation from our system.
Yes! Through giving online, you’ll see a dropdown menu of HBC’s available fund designations! If you do not see a fund dropdown, that giving form has already been tied to the correct fund.
If you’re giving via text, you’ll simply send your gift amount followed by the fund keyword to 2512505289. For example, “$100 Missions.”
If you don’t know which fund keywords are available, send KEYWORD to 2512505289.
Simply visit hurricanebaptist.org/give and Sign In. Once logged into your account, you’ll find your information (and how to edit it) in the top corner.
You can also text the word “EDIT” to your 2512505289 and you’ll be given a link to your Account Settings page.
Text Giving FAQs
Other than standard text messaging and data rates, there aren’t any fees! Keep in mind that all digital gifts do have a small processing fee. You can choose to cover that fee by adding it to your gift or HBC is charged that fee.
Kindrid will never send any personal or financial information via text message. They simply facilitate giving. Your personal and financial information is always encrypted and stored securely.
Your phone number will never be sold, traded, or given out to third parties. You will only be texted to confirm your giving and receive responses to other requests you make.
When you make a gift, you will receive a text confirmation that re-states the amount given. If you made a mistake, you can respond with the word “REFUND” within the first 15 minutes and you will not be charged. After 15 minutes, if a refund is needed, please contact HBC. Learn more.
Nope! Gifts will work as 100 or $100 or $100.00 or 100.00 etc. Any text you enter is not case-sensitive. We also recommend double-checking the amount before sending your text.
The phone number you are texting is a secure number that belongs to HBC. It is used exclusively for giving.
Questions about Giving?
For questions regarding finances, contact us at finances@hurricanebaptist.org